Owlstone Support

As part of our continued success, Owlstone  is committed to providing first class support to new and existing customers through our support website.

You can easily raise a support ticket directly on this website or via e-mail at 


You can also look through our training resource centre which  includes a range of material, from user manuals to troubleshooting forums. 


Owlstone is developing and commercialising innovative new technologies to address the need for compact, dependable and cost-effective chemical and biological detection solutions for a wide range of markets. We were formed through the recognition of the opportunities created by the application of micro- and nano- technology to develop improved sensing solutions. 

Owlstone is focused on the innovation of detection technologies to address unmet needs. We develop solutions that are flexible enough to target a range of markets with the potential for growth by enabling new application opportunities. 

From homeland security to home safety, Owlstone is working with leading manufacturers and integrators across a range of markets to develop products incorporating our microchip chemical sensing solution. 

Owlstone is headquartered in the United States and has laboratory facilities in the United Kingdom. We were founded in 2003 with a seed investment of two million dollars from Advance Nanotech, Inc., a New York based company specializing in the investment in and commercialization of nanotechnologies.

If you have any questions please don't hesitate to contact up support@owlstone.zendesk.com, we would love to hear from you.

Best Wishes 

The Owlstone Support Team


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