Returns Procedure-Lonestar

Andrew Pauza -

Please download the Industrial and Defense Decontamination certificate, fill in the details and then sign.

The please scan and email either

  • by reply to a support ticket
  • if a current support ticket is not open, to:  support@owlstone.co.uk 

An RMA number will be issued following a risk review at Owlstone.

Please use the original packaging as shown in the video. 

Owlstone will not be responsible for any damage during shipping if the original packaging is not used.     

 For US customers, please ship to:

Owlstone Inc
suite #202
19 Ludlow Road 
Westport, CT 06880
Connecticut
USA

For rest of the world, please ship to:

Owlstone Medical Ltd
183 Cambridge Science Park
Milton Road
Cambridge
CB4 0GJ
UK

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