Returns Procedure - OVG-4, VOVG, OHG, OFC

 

Please download the Industrial and Defense Decontamination certificate, fill in the details and then sign.

The please scan and email either

  • by reply to a support ticket
  • if a current support ticket is not open, to:  support@owlstone.co.uk 

An RMA number will be issued following a risk review at Owlstone.

Please ship product back in the packaging that it was delivered in. Owlstone will not be responsible for an damage during shipping if the correct packaging supplied is not used.

Owlstone will not be responsible for any damage during shipping if the original packaging is not used.     

 

Please ship to:

Owlstone Medical Ltd
183 Cambridge Science Park
Milton Road
Cambridge
CB4 0GJ
UK

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